Anhui queuing system - Anhui Xunbo (recommended business) - queuing system:
The function of the call machine: the call machine can solve the "slow" and "chaotic" problems encountered in the process of queuing. If we want to really solve these problems, we need to make good use of the call machine to make it play a big role. First of all, the person in charge should fully do a good job of calling and guiding. Take the initiative to greet customers, ask them about the type of business they are going to handle, help them get the call list of their business type correctly on the call machine, and avoid invalid numbers and invalid waiting. Secondly, the teller presses the call button within 5 seconds after completing a business. In view of the phenomenon that some customers do not leave the counter in time after completing their business, but occupy the window to continue combing their personal belongings, if the counter service personnel call the number in time, they will be prompted to leave in time. Also, in some special cases, the system of no call is implemented. For the phenomenon that the number of customers in the bank's business hall is less than the number of service windows at some time points, the lobby manager will directly guide customers to the idle service window, which not only saves the waiting time of customers, but also saves the paper source of the number calling machine.
How is the station calling machine operated? When the customer uses the number machine, the number machine increases according to the stored number, then generates a number and prints it, and the number machine sends the number to the host in the wireless idle state. The host assigns tasks immediately if a window is free according to the business conditions of existing windows. If a customer is waiting in front, the new number will be added to the queue. When the staff presses the call key of the pager, the pager puts forward a request to the host through the wireless module, and the host gives a response after receiving the request, including the arranged customer number and the number of people waiting in the existing queue. If no one is queuing, * * idle information. When the host determines that someone is queuing, it sends the previous number to the voice broadcast system, and the voice broadcast system informs the customer. And send the number to the corresponding display screen for display.
Introduction to characteristics of queuing machine system. The safe, stable and advanced embedded design, embedded hardware kernel and embedded ntehel Emb Queue software platform do not require system upgrading, anti-virus, maintenance and other work in daily use, and have functions such as automatic protection of power failure information. VP identification supports the identification of VP identity through second-generation identifier, magnetic stripe card, code and two-dimensional code, and realizes the function of automatic priority processing. It is easy to operate and use the one button switching power protection system. The program is automatically upgraded, and all queuing calls, information recording, and statistical analysis are completed synchronously. It has a powerful background monitoring function. With strong scalability, it can be used together with the evaluation system, combined with a variety of display devices, including LED, LCD, PDP, and can also be used interactively with the business system of the business hall, in addition, it can also be combined with the handheld terminal of the duty manager.
